WNS Global Services
| Company type | Public |
|---|---|
| NYSE: WNS | |
| Industry | Business process management, outsourcing, IT consulting |
| Founded | 1996 |
| Headquarters | |
Area served | Worldwide |
Key people | Timothy Main[2] (Chairman) Keshav R Murugesh[2] (Group CEO) |
| Revenue | US $1,314.9 million (FY25)[3] |
Number of employees | 64,505 (March 31, 2025)[4] |
| Website | https://www.wns.com |
WNS (Holdings) Limited (NYSE: WNS) is an Indian multinational business process management company. The company is headquartered in New York, London and Mumbai.[5][6][7]On July 7, 2025, French IT services and consulting firm Capgemini announced a definitive agreement to acquire WNS for USD 3.3 billion in cash—at USD 76.50 per share, representing a 17% premium over WNS’s July 3 closing price .
The company employs over 62,000 individuals. WNS is publicly traded on the New York Stock Exchange under the ticker symbol WNS.[8]
History
WNS Global Services was established in 1996 as a carve-out of British Airways captive process and back-office activities. In 2002, Warburg Pincus acquired a majority stake, following which WNS became an independent entity.[9] The company expanded into other industries in 2003, and by 2004, new delivery centers were opened in Sri Lanka and India.[10][11]
In 2005, WNS acquired Trinity Partners.[12] The company went public in 2006, listing on the New York Stock Exchange (NYSE). WNS subsequently acquired Marketics (2007),[13] Aviva Global Services (2008), and Denali Sourcing Services (2017).[14][15]
Later acquisitions included Vuram (2022), The Smart Cube, and OptiBuy (2023).[16][17][18][19]
In March 2025, WNS acquired American software company Kipi.ai at an agreed deal of $75 million.[20]
On 7 July 2025, Capgemini announced its acquisition of WNS for $3.3 billion.[21]
Operations
WNS has 64 delivery centers located in the United States, the United Kingdom, Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, and Turkey.[22]
Acquisitions
| Year | Company Name | Cost | Sources |
|---|---|---|---|
| 2025 | Kipi.ai | $75 million | [20] |
| 2023 | Smart Cube & OptiBuy | $156.9 million | [23] |
| 2022 | Vuram | $165 million | [24] |
| 2017 | HealthHelp | $95 million | [25] |
| 2017 | Denali Sourcing Services | $40 million | [26] |
| 2016 | Value Edge Research Services | $17.5 million | [27] |
| 2012 | Fusion Outsourcing | £10 million | [28] |
| 2008 | Aviva BPO | $230 million | [29] |
| 2008 | BizAps | Undisclosed | [30] |
| 2007 | Marketics | $65 million | [31] |
| 2006 | Trinity Partners | Undisclosed | [32] |
| 2002 | Town & Country Assistance | Undisclosed | [33] |
References
- ^ "Contacts, locations". WNS. Archived from the original on 15 October 2018. Retrieved 15 January 2013.
- ^ a b "Board of Directors". WNS. Retrieved 9 July 2023.
- ^ "WNS Announces Fiscal 2025 Fourth Quarter and Full Year Earnings". wnsnorthamerica.gcs-web.com.
- ^ "WNS to Present at 2024 J.P. Morgan Ultimate Services Investor Conference". Yahoo.
- ^ "Is Weakness In WNS (Holdings) Limited (NYSE:WNS) Stock A Sign That The Market Could be Wrong Given Its Strong Financial Prospects?". simplywall.st. 9 October 2024.
- ^ "Top 15 BPO Companies In India". Business Outreach. 9 July 2024.
- ^ "__symbol__ Stock Quote Price and Forecast". CNN.
- ^ "WNS opens new global delivery centre in Hyderabad with 1,399 employees". The Times of India. 14 March 2024.
- ^ "WNS | Case Studies | Warburg Pincus". warburgpincus.
- ^ "WNS Sri Lanka marks 20 years in existence". Print Edition - The Sunday Times, Sri Lanka.
- ^ Warburg Pincus acquires WNS Stake Archived 27 September 2020 at the Wayback Machine Private Equity International 28 May 2002
- ^ "WNS Global buys US BPO firm; to hire 2,500 more". Rediff.
- ^ "WNS to buy Marketics for $65 m". The Economic Times. 10 March 2007.
- ^ "India's WNS buys Aviva's BPO unit for $228 mln". Reuters. 10 July 2008.
- ^ "BPO firm WNS acquires US-based Denali Services for $40 million". Mint. 10 January 2017.
- ^ "WNS acquires Vuram for $165 million". The Hindu. 1 July 2022.
- ^ "WNS acquires two European companies for USD 156 million". Moneycontrol.
- ^ "WNS Acquires The Smart Cube, for $125M". FinSMEs. 6 January 2023.
- ^ "WNS buys two services firms for over $150m". IT Europa. 20 December 2022.
- ^ a b "WNS buys Kipi.ai for $75 million". The Times of India. 12 March 2025.
- ^ "Capgemini to acquire WNS to create a global leader in Agentic AI-powered Intelligent Operations". Capgemini.com. 7 July 2025.
- ^ "WNS opens 60,000 sq ft delivery centre in Hyderabad". The Economic Times. 14 March 2024.
- ^ "WNS acquires 2 firms for $156.9 million". The Hindu. 16 December 2022.
- ^ "WNS acquires Vuram for $165 million". The Hindu. 1 July 2022.
- ^ Mendonca, Jochelle (15 March 2017). "WNS buys HealthHelp for about $95 million". The Economic Times.
- ^ "WNS acquires US-based Denali for $40mn". Moneycontrol.
- ^ Mendonca, Jochelle (11 March 2016). "WNS buys Value Edge Research for about $17.5 million". The Economic Times.
- ^ "WNS Acquires Fusion Outsourcing in South Africa". The Economic Times. 21 June 2012.
- ^ Kurian, PP Thimmaya & Boby (10 July 2008). "WNS acquires Aviva BPO for $230 mn". The Economic Times.
- ^ "BPO firm WNS buys BizAps". Business Standard.
- ^ "WNS to buy Marketics for $65 m". The Economic Times. 10 March 2007.
- ^ "WNS Global buys BPO firm Trinity". The Times of India. 10 November 2005.
- ^ "Town & Country Assistance sold". Fleetnews.co.uk.