Employee relationship management

Employee relations is a term used to describe the efforts and systems that organizations put in place to maintain a productive work environment while addressing the concerns and needs of employees. It involves key functions such as communication between management and staff, handling workplace discipline, encouraging employee involvement, managing diversity, and protecting employee rights. These activities help maintain a healthy and effective workplace culture, particularly in organizations without labor unions.[1][2]

Labour relations, by contrast, refers to the formal relationship between unions and management. This includes bargaining, contract administration and grievance handling. While employee relations is usually applied in non-unionized settings, many of its principles continue to apply in unionized workplaces, although they may be implemented differently due to collective agreements and legal frameworks.

Industrial relations is a broader term that includes both union and non-union issues and focuses on the overall employment relationship. It covers a wide range of topics such as executive compensation, collective bargaining, and workplace regulation across sectors and jurisdictions.

See also

References

  1. ^ Gennard, John; Judge, Graham (2005). Employee Relations. CIPD Publishing. ISBN 978-1-84398-063-6.
  2. ^ Bingham, Cecilie (2016-03-26). Employment Relations: Fairness and Trust in the Workplace. SAGE. ISBN 978-1-4739-4386-5.
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